Our Mission
Our care assistants are recruited for their compassion and empathy as well as their knowledge, skills and experience. We recruit only those who share our values and share our commitments to providing entirely bespoke heartfelt care at all times.
Respecting the person’s dignity
Because personal care is such a private and sensitive matter, our caregivers are well-trained to provide care in an empathetic and respectful way to ensure privacy and dignity at all times.
Recognising the individual
Figtree House Care provides person-centred care that means treating clients as individuals and as equal partners. Working in partnership with our clients we understand how important it is to get the little things right and will work around your preferences and fit into your routines, to ensure as little disruption as possible. Our goals are getting know our clients, collaboration, personalized approach and treating with respect and empathy in every step of the care.
Encouraging independence.
Our carers are never there to take over, they are there to support you as much or as little as you need to maintain your usual personal care routines and feel confident every day. Our care is person-centred, ensuring that the client’s needs and wishes are our number one priority, giving people independence and control to live a life they love.